Privacy Policy

We may collect the following types of information when you interact with AutoShack:

• Personal Identifiers: Name, email address, phone number, and billing/shipping address.

• Payment Information: Encrypted payment details such as credit card information.

• Device and Usage Information: IP address, browser type, and site activity.

• Order and Purchase Information: Purchase history and vehicle information for compatibility.

AutoShack uses your data for purposes including:

• Order Fulfillment: To process and ship orders and provide customer support.

• Improving Services: To enhance user experience and provide personalized recommendations.

• Analytics: To analyze and optimize website functionality.

• Legal Compliance: To fulfill legal and regulatory obligations.

AutoShack does not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: To assist with order processing, payment, and customer support.

• Legal Requirements: When legally required to comply with governmental requests or legal processes.

• Third-Party Partners: With your consent, for analytics and advertising as specified in our Cookie Policy.

In accordance with PIPEDA and applicable provincial laws, you have rights regarding your data, including:

• Access: Request access to personal data we hold.

• Correction: Request that inaccuracies be corrected.

• Deletion: Request data deletion, subject to certain retention requirements.

• Marketing Preferences: Opt-out of marketing communications by adjusting your preferences.

To exercise these rights, please contact customer service at 1-866-990-3871 or email [email protected].

AutoShack uses cookies to improve user experience and provide targeted advertisements. For more information on how we use cookies and manage preferences, please review our Cookie Policy.

We take reasonable steps to safeguard your personal information from unauthorized access. While we implement security measures, we cannot guarantee complete security of your data.

AutoShack retains personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Records of transactions are retained for at least seven years to comply with tax requirements.

Your information may be transferred outside Canada for processing. AutoShack ensures appropriate safeguards are in place to protect your data during such transfers.

AutoShack may update this Privacy Policy to reflect changes in our practices. Updates will be posted on our website, and major updates may be communicated directly.